7 Questions to Ask When Hiring a Home Care Agency

7 Questions to Ask a Home Care Agency in Jersey Shore, NJ

Home care agencies are a vital source of support for seniors who choose to age in place. Today’s increasing senior population has led to a surge in options regarding home care. While it’s always great to have choices, it also means you need to know what to ask to determine the best agency for your loved one’s needs. Ask these seven questions to a home care agency to get a firm understanding of the benefits it can provide for your loved one’s health.

1. What Services Do You Provide?

Home care agencies vary significantly in the services they offer. Ideally, the agency should be able to assist your loved one with the primary activities of daily living. For instance, you should expect the agency to provide companionship services and assistance with tasks such as medication management.

Families shouldn’t have to worry about finding reliable home care providers. Jersey Shore Home Care Assistance is a leading provider of elderly home care. We offer a proprietary program called the Balanced Care Method, which uses holistic methods to promote senior health, our caregivers and Care Managers are available 24/7, and all of our in-home care services are backed with a 100% satisfaction guarantee.

2. Can Your Caregivers Manage My Loved One’s Condition?

Special health conditions require professional caregivers who know how to manage emergency situations. For example, you may need a caregiver who knows how to address incontinence issues with compassion or one who is familiar with Alzheimer’s home care. Be honest about your loved one’s needs to make sure the agency’s caregivers can manage them.

3. How Do You Handle Staff Absences?

Professional caregivers may seem like superheroes, but even they can sometimes fall ill. One major benefit of working with an agency is that they should be able to send a substitute in place of the regular caregiver. When you ask this question, follow up by inquiring about whether they introduce new staff to your loved one. Ideally, your loved one should occasionally have a substitute caregiver drop in so he or she is prepared for sudden changes in the care.

4. Who Manages the Taxes and Insurance Costs?

Before you hire a caregiver, you should be aware of your potential legal and financial responsibilities. Depending on your situation, you may be considered an employer of an independent caregiver, which means you might be responsible for paying for things such as insurance and an employer’s tax. Usually, home care agencies manage these legalities, but you should make sure to ask so you know what to expect.

Get in touch with Home Care Assistance to find out how a Jersey Shore, NJ, caregiver can help your aging loved one live a longer, healthier, and happier life. Our caregivers are available 24/7, all of our senior care services come with a 100% satisfaction guarantee, and we never ask our clients to sign long-term contracts.

5. Can I Drop in When a Caregiver Is with My Loved One?

Professional caregivers view their role as helping families provide the best care for their loved ones. A high-quality agency will encourage you to get to know your loved one’s caregiver and stay the whole time the caregiver is there until you and your loved one feel comfortable.

6. What Happens If My Loved One’s Needs Change?

Home care agencies should be willing to change the care plan when new needs arise. For instance, you should be able to add transportation assistance to the plan if your loved one loses the ability to drive.

7. How Does Your Agency Communicate with Families?

Once your loved one has a regular caregiver, you can communicate directly with him or her regarding minor concerns and questions. However, you should also have someone to contact at the agency for major issues that arise, such as a need for more extensive care. Make sure you have several ways to contact the agency so you don’t have to wait long to receive a response.

Many seniors prefer aging in place over moving to an assisted living facility. If your senior loved one needs assistance to remain safe and comfortable while living at home, reach out to Home Care Assistance, a leading Jersey Shore, New Jersey, elder care agency. Our dedicated in-home caregivers can assist with meal prep, bathing and grooming, exercise, medication reminders, and many other important tasks. To learn about our premier in-home care plans, give us a call at (732) 930-1935 today.

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